Screenburn is a common fault with smartphones and televisions. Sadly, it reduces the value of devices. We want to be as fair as possible and do not like to reduce a quote but unfortunately in some circumstances it is unavoidable. Meelie Mobile promise is that if customers are unhappy, we will return the device free of charge ensuring there is no financial risk for you when trying out our service.
What is screenburn?
Screen burn is a faint, permanent mark or discolouration on a display. You might see the ghost of an image that used to be on screen, such as the keyboard, app icons or the status bar at the top. It mostly affects OLED and AMOLED screens, which are used in many modern phones. These screens light up each pixel individually, and pixels that are used more than others wear out faster. Over time, they show colours differently from the pixels around them, and that’s what leaves the mark.
Can it be repaired?
The only way to properly fix screen burn is with a new screen. You might come across apps that promise to remove it, but sadly they can’t undo the damage. The best they can do is make it a bit less noticeable for a short time.
My device was in perfect condition and had a screen protector. How did it get screenburn?
Screen burn happens inside the display, not on the surface, so a screen protector can’t prevent it. A phone can look flawless and still have it. It’s usually caused by things like the same image staying on screen for long periods, high brightness settings and the general age of the screen.
My device did not have screen burn when I sent it in.
Screenburn is a deterioration that persists over time, it is not something that is caused instantly. It can be less obvious with a coloured background picture. However, an all-white screen can expose shadows of apps as well as pink discolouration. This is why you may not have noticed the issue with your device.
My device worked perfectly before I sent it in.
Screen does not affect the functionality of the device, it only affects the appearance and quality of the display.
Why does this decrease the value of my device?
We want to be as possible and do not like to reduce our offers. We also must be fair to the next owner of devices and consider their expectations on condition and value. The reduction in value will be in proportion to the severity of screen and whether a replacement screen is required.
I can’t see any screenburn on the photo you sent me
It is often difficult to capture the extent of screenburn with a photograph due to the reflectiveness of the screen.
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